Legal
Privacy Policy
This Privacy Policy explains how Net Stewards (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website or engage our services. We are committed to handling your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Who we are
Net Stewards is an automation consultancy based in Singapore. Our website is netstewards.com. You can contact us about privacy matters at hello@netstewards.com.
2. What personal data we collect
When you contact us
When you submit our contact form or email us directly, we collect: your name, email address, company name, and the content of your message.
When you visit our website
We may collect technical information about your visit including your IP address, browser type, pages visited, and time spent on the site. This may be collected via analytics tools (see Section 5).
What we do not collect
We do not collect payment card information on this website. We do not collect sensitive personal data such as health information, passport numbers, or financial account details.
3. How we use your data
- To respond to your enquiry and assess whether we can help with your project
- To send you a scope of work, proposal, or project-related documents if we engage
- To improve our website and understand how visitors use it
- To comply with legal obligations
We do not sell your personal data. We do not use your data for automated decision-making or profiling.
4. Legal basis for processing (GDPR)
If you are located in the European Economic Area, our legal basis for processing your personal data is: (a) your consent when you submit a contact form; (b) legitimate interests — specifically, operating our business and responding to enquiries; and (c) legal obligation where required by law.
5. Cookies and analytics
We may use cookies and similar technologies to understand how visitors use our website. This may include analytics services such as Google Analytics. Where required by law, we will ask for your consent before placing non-essential cookies.
You can control cookie preferences via your browser settings or our cookie consent banner. See our Cookie Policy for details.
6. Third-party services
We use the following third-party services that may process your personal data:
- Contact form processor (e.g. Formspree, Netlify Forms) — receives form submissions
- Google Analytics — website analytics (where enabled)
- Email service provider — for sending replies to your enquiries
Each third-party processor is subject to their own privacy policy and data processing agreements.
7. Data retention
We retain contact enquiry data for up to 3 years from the date of last contact, or as long as necessary to manage an ongoing client relationship. Website analytics data is retained in accordance with the analytics provider’s standard retention periods.
8. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access personal data we hold about you
- The right to correct inaccurate personal data
- The right to request deletion of your personal data
- The right to withdraw consent at any time (where processing is based on consent)
- The right to lodge a complaint with a supervisory authority (EU residents)
To exercise any of these rights, contact us at hello@netstewards.com. We will respond within 30 days.
9. Data transfers
Your data may be processed in countries outside Singapore or the EEA, including via cloud services hosted in the United States. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.
10. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
11. Children’s privacy
Our services are directed at business professionals and are not intended for children under 16. We do not knowingly collect personal data from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent version. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact
For any questions about this Privacy Policy or to exercise your rights, contact us at: hello@netstewards.com